“Good morning, you’re through to Converged – Stacey speaking. How can I help?”
Quite often this is met with a request to speak to one of the tech guys.
This is not meant with any malice or ill nature. The perpetuated stereotype of the service desk tech – as parodied by Channel 4 comedy The IT Crowd – paints a picture of a socially awkward, funny and Dorito-fuelled man who will no doubt check that you have indeed turned your PC on and off again.