Converged Communication Solutions Privacy Notice

Cookie Policy

Converged Communication Solutions Limited

Last Reviewed: 28 July 2026

Next Review Date: July 2027

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites operate efficiently, improve user experience, remember preferences, and provide information about how visitors use a website.

Some cookies are essential for the operation of our website, while others help us understand how our website is used and how we can improve our services.

 

Who We Are

Converged Communication Solutions Limited (“Converged”, “we”, “us” or “our”) is committed to protecting your privacy and ensuring transparency regarding the technologies used on our website.

 

Converged Communication Solutions Limited
Converged House
Spires Business Centre
Mugiemoss Road
Aberdeen
AB21 9BG

Email:
privacy@converged.co.uk
Telephone: 01224 656370

For further information about how we process personal data, please refer to our Privacy Notice.

 

How We Use Cookies

We use cookies and similar technologies to:

 ·       Ensure the website functions correctly

·       Improve website performance and security

·       Remember user preferences

·       Measure website usage and visitor behaviour

·       Improve user experience

·       Support website maintenance and development

 

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They cannot be switched off

through our cookie preference tools.

Examples include cookies used for:

·       Security

·       Session management

·       Load balancing

·       Accessibility preferences

·       Website functionality

 

Functional Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous usage information.

Examples include:

·       Pages visited 

·       Time spent on the site

·      Browser and device information

·      Website performance statistics

Where analytics cookies are used, they will only be placed where appropriate consent has been obtained.

 

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality. Examples include:

·       Language preferences 

·       Form preferences

·       User settings

 

Marketing Cookies

The table below lists the cookies currently used on converged.co.uk. Some cookies are strictly necessary for the operation and security of the website, while others are used for functionality, analytics and marketing purposes. Non-essential cookies will only be used where the relevant consent has been obtained.

  

Cookie Name	Provider	Category	Purpose	Duration
_ga	Google Analytics (via Google Tag Manager)	Analytics	Calculates visitor, session and campaign data; assigns a randomly generated ID to recognise unique visitors for site analytics reporting.	13 months
_ga_*	Google Analytics (via Google Tag Manager)	Analytics	Stores and counts page views for site analytics reporting.	13 months
li_alerts	LinkedIn	Analytics	Tracks impressions of LinkedIn alerts (such as its own cookie banner) and implements cool-off periods for displaying alerts.	1 year
lang	LinkedIn	Functional	Remembers a user’s language setting.	Session
li_gc	LinkedIn	Functional	Stores visitor consent regarding use of non-essential cookies on LinkedIn’s own embedded content.	6 months
lidc	LinkedIn	Functional	Facilitates LinkedIn data centre selection for embedded content.	24 hours
bcookie	LinkedIn	Advertising	Set from LinkedIn share buttons and ad tags to recognise browser IDs.	1 year
bscookie	LinkedIn	Advertising	Stores actions performed on the website via LinkedIn’s embedded features.	1 year
marketassist	ConnectWise (campaign/marketing tracking)	Advertising	Records marketing engagement via ConnectWise campaign tracking.	24 hours
_GRECAPTCHA	Google reCAPTCHA	Strictly Necessary	Identifies bots to protect the website against malicious spam and abuse (e.g. on contact forms).	6 months
rc::a	Google reCAPTCHA	Strictly Necessary	Identifies bots to protect the website against malicious spam and abuse.	Persistent
rc::f	Google reCAPTCHA	Strictly Necessary	Identifies bots to protect the website against malicious spam and abuse.	Persistent
rc::b	Google reCAPTCHA	Strictly Necessary	Identifies bots to protect the website against malicious spam and abuse.	Session
rc::c	Google reCAPTCHA	Strictly Necessary	Identifies bots to protect the website against malicious spam and abuse.	Session
wpEmojiSettingsSupports	Converged (WordPress core)	Strictly Necessary	Set when a user interacts with emojis on the site; checks whether the visitor’s browser can display emojis properly.	Session
cookieyes-*	CookieYes	Strictly Necessary	Stores the visitor’s cookie consent choices so the banner isn’t shown again unnecessarily.	1 year
_pxvid, pxcts, _pxttld, _px3	PerimeterX (bot/fraud protection)	Strictly Necessary	Detects bot activity and protects the website from automated attacks.	Up to 1 year (depending on cookie type)
JSESSIONID	New Relic (application monitoring)	Strictly Necessary	Stores a session identifier so New Relic can monitor application session counts.	Session
__cf_bm	Cloudflare (bot management)	Strictly Necessary	Supports Cloudflare Bot Management to distinguish genuine visitors from bots.	1 hour

 

Managing Cookie Preferences

When you first visit our website, you will be presented with options to accept, reject or customise non-essential cookies.

You can change your cookie preferences at any time using our cookie settings tool. You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality and user experience.

 

Where we rely on your consent for non-essential cookies, we will retain a record of your choice for up to one year. Once this period expires, you will be asked to review and renew your preferences.

 

Third-Party Services

We may use trusted third-party service providers to support website functionality, analytics and security. These providers may place cookies on our behalf and may process information in accordance with their own privacy policies.

 

The third-party services currently used on this website include:

·       Google (Google Analytics, via Google Tag Manager) – used to measure website usage and performance.

·       Google (reCAPTCHA) – used to protect website forms against spam and bot abuse.

·       LinkedIn – helps recognise LinkedIn users and supports embedded LinkedIn functionality, analytics and advertising services.

·       ConnectWise – marketing and campaign tracking cookie (marketassist).

·       PerimeterX, Cloudflare and New Relic – bot detection, security and application monitoring services.

 

Where personal data is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. Such safeguards may include the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual
Clauses, or other legally approved transfer mechanisms.

 

Cookie Retention

Cookie retention periods vary depending on the purpose of the cookie. Some cookies are deleted automatically when you close your browser (session cookies), while others may remain on your device for a defined period (persistent cookies) – see the table above for specific durations.

Further details regarding specific cookies in use may be obtained by contacting us.

 

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, website functionality, cookies used on the website, or our business practices. Any updates will be published on this page along with the revised review date and updated cookie information where applicable.

 

Contact Us

If you have any questions regarding this Cookie Policy or how we use cookies, please contact:

Email: privacy@converged.co.uk

 

Alternatively, if you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO