Client Commentary We are committed to providing our customers with an integrated communications solution that fits their specific needs and one that can grow with them.
Find out what people like you have said about working with the team here at Converged.
"Excellent service from friendly and knowledgeable people who are always happy to go the extra mile for a customer. Don't change this whatever you do. Best IT company I have ever known."
Ewan Ferguson
Ferguson Logistics
"Converged are already doing their bit by going above and beyond to help us through this challenging time. #StillStandingFree"
Lee Forsyth
Senior IT Analyst, AFC
"Converged has offered creative solutions to our business which have helped us not only to save money, but to ensure that our move and growth has never had an effect on our key stakeholders. It is refreshing to see a technically experienced company that also offers a personable service to its customers. They have invested in their business to ensure that they can continually offer the best services and products to their customers."
Paul Love
Managing Director, Clarksons Platou Offshore
"In relation to specific technical issues which appear on an ad hoc basis Converged are always quick to respond, and attain a resolution promptly. The technical team are thorough and diligent, considering angles and following up/through."
Chris Livingston
Group IT Manager, Duncan and Todd
"Certification wise we are now in good shape. With both Cyber Essentials Plus and IASME Gold in place we are able to reassure clients, partners and respective stakeholders that their data and systems are in safe hands. In addition, we have strengthened our tendering position for future bids. If you’re looking to gain security certification, I would definitely recommend Converged. They get the job done."
Arrash Nekonam
Managing Director, Insiso
"Excellent and knowledgeable staff, great customer service, more than willing to go above and beyond to help their customers. Couldn't recommend them highly enough."
Gary Hines
IT Manager, Sonomatic
"Converged has managed our IT and telecoms requirements since day one of our existence and has provided exactly the kind of support we’ve needed at various stages and through numerous challenges along the way. The relationship we’ve established with the team at Converged and their willingness to go ‘above and beyond’ would be hard to replicate and we look forward to many more years of annoying them around the clock, excellent, honest and tailor-made services and a good giggle every now and then."
Dr Deborah A O'Neil
Chief Exec, Novabiotics
"As we look to ease ourselves out of this lockdown, I just wanted to drop a note to say “thanks” for both the support you and your team have provided over the lockdown period and the advice given over the last 10 or so years. It became very apparent when the “proverbial hit the fan” that your support, advice and recommendations had put us in a stronger position, and we were able to ride out the storm pretty well. The upgrade to the Palo Alto router / firewall has provided us with a very stable system in working from home and again has paid dividend. Thanks to you and the Converged team for a great service. "
Mark Taylor
Director, Cumming & Co
"When we moved offices we took the opportunity to look for a different IT Communications Supplier. Converged quickly stood out from the competition with not only the most cost-effective solutions but pre and post-sales support from the whole Converged team which was not only flawless but extremely personable. Any challenges that were experienced with the set up were quickly rectified and we were given regular updates on the progress of the work being completed. This was typified by Neil offering support at the weekend to ensure that our line was up and running for a data centre move. We look forward to continuing to work with Converged and would not hesitate to recommend them as a service provider."
Derek Warrander
PD & MS Group
"Always good advice, help, and service. Thank you."
Ian Fraser
IT Manager, Stena Drilling
"Been a longstanding customer of Converged, always good to see a local company doing well, but also retaining staff so familiarity with the team is high. Keep up the good work!"
Ken Roberts
IT Manager, Stronachs
"I was very impressed with the level of technical expertise, problems solving and 'can do' approach demonstrated by Converged on an engagement to migrate TAQA services between datacentres. I'd be more than happy to use Converged again in the future."
Grant Harrison
Programme Manager, Leidos
"We have been delighted with the professional, friendly and efficient service we have received. We have now reached the stage where our IT system usually runs seamlessly in the background and any issues that arise are solved quickly and effectively."
Jon Anderson
Director, Cameron & Ross
"Loch Duart engaged Converged to support their IT in December 2019. Before then, IT support was provided by multiple organisations which reduced clarity around supplier responsibility. Converged offered a unified approach where all our Infrastructure, Telecoms and Support requirements could be met through a single point of contact. Since they have taken over managing our network, we have seen improvements in Continuity Planning and reliability. They have shown themselves to be responsive and helpful and we are very happy with the service that they provide."
Simon Maguire
Financial Director, Loch Duart
"Our drive for certification was to create a basis for internal service improvement and to reinforce a desire & commitment to protect our clients' data. The service provided by John Gillies at Converged was both insightful & efficient in terms of understanding the requirements for CE+ & IASME Gold certification. Our accreditation has allowed access to key client opportunities, created greater awareness internally of responsibilities and proved invaluable in defending against recent unsuccessful cyber-attacks. Thanks to Converged for the support and guidance."
Hugh McIntyre
Business Process Director, Business Port
"Due to the nature and location of our offices we have varied internet connection requirements and availability. Converged has allowed us in each case to get the best from the available connection. We have experienced an excellent level of technical support, communication and professionalism throughout. I am happy to recommend Converged to any potential client looking for an ISP capable of providing a complete solution."
John Nolan
Group IT Manager, Xodus Group
"In recruitment it's all about conversations, and we spend thousands of minutes every week on calls, supporting clients & candidates. So, when the lockdown was initially presented as a possibility our first major concern from a business perspective, was how we were going to maintain those lines of communications remotely. These concerns were short lived though. Fast forward only 48 hours and Converged had our whole team fully connected via Mitel, calling, transferring & voice conferencing as if they were still in the office. Home working has thrown up challenges but I'm grateful to say that, thanks to Converged, being unable to continue these business-critical conversations is not one of them."
Stuart Forbes
Finance & Commercial Director, Genesis Personnel
"Converged has provided our IT support for the past 2 years. During this time, they have rebuilt our IT systems into a resilient and more secure environment for our work, including assisting with acquisitions and supporting our international branches. Their expertise and technical know-how has certainly contributed our success."
James Gregg
Director, Motive Offshore
"After looking at 3 providers, Converged came out strongly in cost and support. Their help has been invaluable both in IT and telephony support, as we have physically moved location, and they supported this process. My team always remark how helpful and patient the support staff are. I also feel that the way ongoing costs are managed are transparent and easy to understand. I have confidence when calling Converged that they will sort out any difficulty I am experiencing and offer a prompt solution. I would recommend them."
Maggie Hepburn
CEO, ACVO TSI
"We have worked with the Converged team for over 14 years and have seen them in the small office to the smart offices now. The team have provided continued solutions and support from re-locating our new premises 4 years ago to providing a turnkey IT solution. All the team are friendly and helpful and support our office staff as well as the teams on the road."
Simon Jahnke
MD, BAADER UK
"The training was easy to understand and extremely informative. I consider myself fairly security savvy but I was surprised at what most of us simply don't know. It isn’t smart to think that you have this under control if cyber security is not something you have investigated with the right people who have the relevant expertise in this field. The training produced practical, actionable tasks and we cannot thank Robbie enough. I would not hesitate to recommend Converged to any commercial enterprise requiring professional cyber security advice."
Bonnie McColl
Office Manager, Mikeysline